Estrela da Luz

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Comments of Estrela da Luz

Both the hotel seeker and the booking process is a 100% free service. This page will not charge anything for your booking or ask for any credit/debit information as all the payments are done directly with the hotel.

Cancellation of your reservation will not be charged when it satisfies all the conditions established by the hotel.

Booking Conditions:

These are the general conditions from this establishes although it’s possible that some rooms have special conditions. To check this information just click on the desired room.

Check-In Time:

Check-out Time:

Cancellations:

To check the cancellation conditions of this establishment you should select the period in which you wish to stay.

Additional information:

Please inform Estrela da Luz Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. A damage deposit of EUR 250 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that prepayment via credit card will be charged at the time of the reservation. Please note that each apartment can accommodate only 1 extra bed or 1 baby cot. The resort offers a maid service and towels changed twice a week and bed linen once a week (14 nights stay). Please note that the use of a swimming pool towel has an additional cost and it can be requested at the reception. Please note that guests will be asked to pay a security deposit of €250 at check-in to cover any damages during their stay. As an alternative to cash, this can be pre-authorized on the credit card and will be unblocked up to 24h after check-out. Please note that between the 1st and 13th of April, the family pool will be closed for maintenance work. During this period, the adults' pool will be heated and can be used by children. These works are part of the Resort's continuous improvement policy for the satisfaction and well-being of our guests.

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